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Privacy Policy

Last updated: March 2026

TL;DR: We only collect what's needed to run the platform (LinkedIn profile info + what you share). We never sell your data. We don't use tracking cookies. You can delete your account anytime.

OpenIntro ("we", "us", "our") operates the website openintro.me (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information from LinkedIn Sign-In

When you sign in with LinkedIn, we receive:

  • Name — your first and last name as listed on LinkedIn
  • Email address — your primary email associated with LinkedIn
  • Profile photo URL — your LinkedIn profile picture
  • LinkedIn profile URL — a link to your public profile

We do not receive your LinkedIn password, connections list, messages, or any content you've posted on LinkedIn. We cannot post on your behalf or access your LinkedIn network.

1.2 Information You Provide

When using the Service, you may voluntarily provide:

  • Company, job title, and country
  • Professional headline and bio (if signing up as a champion)
  • Offerings you'd like to help with (e.g., referrals, mentorship)
  • Introduction request messages and help categories
  • Community memberships (e.g., Arabs in Tech, Women in Tech, Career Changers)
  • WhatsApp number (optional, shared only with accepted requesters)
  • Custom profile URL (slug)

1.3 Automatically Collected Information

We may collect standard web analytics data such as:

  • IP address (anonymized)
  • Browser type and version
  • Pages visited and time spent
  • Referring URL

2. How We Use Your Information

We use your information solely to:

  • Authenticate your identity and maintain your session
  • Display your profile to other authenticated users (if you're a champion)
  • Facilitate introduction requests between users
  • Send transactional emails and in-app notifications (introduction requests, responses, conversation messages, platform updates)
  • Improve the Service and fix bugs

We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.

3. Data Storage and Security

Your data is stored on Cloudflare D1 (a distributed SQL database) and is encrypted at rest. Sessions are secured with HTTP-only, Secure, SameSite cookies. All traffic is served over HTTPS.

While no method of electronic storage is 100% secure, we implement industry-standard measures to protect your data.

4. Data Sharing

We may share information with:

  • Other authenticated users — your name, headline, and offerings are visible to signed-in users if you are a helper
  • Service providers — we use Cloudflare (hosting), Resend (transactional email), and LinkedIn (authentication). These providers process data solely on our behalf
  • Legal requirements — we may disclose information if required by law, regulation, or legal process

5. Your Rights

You have the right to:

  • Access your personal data — view your profile on the dashboard
  • Correct inaccurate data — update your profile information
  • Delete your account and all associated data — email us at privacy@openintro.me
  • Withdraw consent — stop using the Service at any time; log out to end your session
  • Data portability — request a copy of your data by emailing us

6. Cookies

We use the following cookies:

  • openintro_session — authentication session (HTTP-only, Secure, 30-day expiry)
  • linkedin_oauth_state — temporary CSRF protection during LinkedIn sign-in (10-minute expiry, deleted after use)

We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

7. Children's Privacy

The Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 16, we will delete it promptly.

8. International Data Transfers

Your data may be processed in data centers operated by Cloudflare globally. By using the Service, you consent to the transfer of your information to facilities outside your country of residence.

9. Data Retention

We retain your data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where retention is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. User-to-User Interactions

OpenIntro is a platform that facilitates introductions between users. We are not responsible for the conduct, actions, or communications of any user. By using OpenIntro, you acknowledge that:

  • All interactions between users are between those individuals — OpenIntro is not a party to any agreement, commitment, or relationship formed.
  • We do not guarantee the accuracy of user profiles, qualifications, or representations.
  • We do not assume liability for any damages, losses, or disputes arising from user-to-user interactions.
  • All users are expected to adhere to our Code of Honor, which outlines community standards for respectful and honest interactions.

If you experience inappropriate behavior from another user, please report it immediately.

12. Contact Us

If you have questions about this Privacy Policy or your data: